Super Service & Super People! It's been a year since I first scheduled a hearing test at Celestial and subsequently was fitted with hearing aids. Paula & Regina were extremely helpful, competent, professional, friendly, and patient throughout the process. I was given different options and never felt rushed or pressured to buy. Their customer service is outstanding. They call or email me to schedule "tune up" appointments. Paula even has office hours twice a month in Deming now, which saves me a longer drive to Cruces from my home outside Silver City. I'm not one to usually leave reviews but the care I receive from Celestial is fantastic! If you're experiencing any hearing issues, don't hesitate to contact them. You won't be sorry!!!
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Thomas Gedgaudas
6/06/2019
Paula and Lori are wonderful, caring and professional. Service is excellent.
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Claudia D.
9/10/2020
I am very delayed in writing this review. Paula Rogers was very kind. I called and asked if they did ear cleaning and she told me to come by. My father, a WWII veteran, had hearing aids already but was having trouble with them. She took time to look at them and to check out his ears and at no charge. She was very helpful and patient with my dad even knowing there would be no purchase. thank you, Ms Rogers!
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M A.
8/17/2019
A big Thanks to Paula C. Rogers BC-HIS and her staff. The customer service was Amazing .
Easy to find in the Arroyo Plaza ( the old Verizon store was in the Arroyo Plaza.
REGINA: understood the importance of my sister's not being able to hear.
Got apt the first thing when they open after the hoilday week end)
( July 13. Was the earliest Deming office for Joni Mc Clure. Could get her in for a hearing test)
Look up Celestial Hearing Solutions on Google. They offer to Many services to list here
Thanks a million to Celestial Hearing Solutions in Las cruces.NM Reb.Mary Berg (POA)
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marylew B.
6/06/2018
Paula and Lori do an excellent job of assisting the Hearing Aid buyer. I was a first-timer. Paula was thorough with her examination and testing. She explained exactly what my hearing issue was and matched me up with the appropriate hearing device. Lori manages the front office with scheduling, answering questions when Paula is with a patient and deals with other administrative duties. She also does a great job cleaning the devices, if asked.
I couldn't be happier with my decision to go to Celestial Hearing, to assist me with my hearing loss needs. Tom
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T B.
6/12/2021