After downloading iOS 13 and the latest app updates, patients have reported issues with Apple device connectivity and app functionality.
Resound has created a ReSound app tips webpage dedicated to helping patients resolve some of the common issues they may be experiencing.
This page includes instructions for “How to resolve iOS 13 connectivity” and “How to turn off notification sounds through the hearing aids” as well as other useful tips like “How to download the app” to “How to enable Bluetooth for your ReSound app”.
There are also links to their YouTube channel, which features a tutorial series for the ReSound Smart 3D and ReSound Smart App.
Visit the ReSound App tip page under their Support & Care section by clicking here.
If you have any problems and require further support, ReSound has set up a consumer hotline that you can call at 888-735-4237.
Thanks for your patience.
Paula C. Rogers, BC-HIS is a Board Certified Hearing Instrument Specialist and has been helping people to restore and care for their hearing health for over 30 years. You’ll experience the warmth and loving care of Paula and her team who will become your hearing care partners for life at their Las Cruces Hearing Center.