If you’re suffering a hearing loss, there’s every chance you’ve recently been targeted by marketers of online hearing aid dispensers promising “smart” hearing aid devices for as little as $299 with free delivery.

They claim to be pre “programmed” to the most common type of hearing loss, “fit most ears” and come with a volume control so you can easily turn them up or down to suit your comfort level. All of this for as little as $299 with a money back guarantee and 1-year warranty included.

Let me tell you, in my 30 years’ experience in the hearing business, I cannot imagine that most of you would be happy with these hearing aids and I can confidently predict they will end up costing you more than the advertised $299 in the long run, or even end-up back in that box and gather dust. And that’s a pricey dust gatherer, don’t you think?

There are lots of things you should be aware of when considering purchasing these types of hearing aids online, here are just a few of them.


It’s not a case of one-size-fits-all

Firstly, a hearing aid is not just a tool to make sounds louder and I cannot imagine trying to find one hearing aid that is going to fit many different hearing loss levels.

Usually, hearing aids are programmed to your specific hearing needs for each individual ear. This is established through comprehensive hearing testing that has been developed over many, many years and helps to identify your specific level of hearing loss as well as identify any underlying medical conditions linked to hearing loss. Once this is out the way, time is invested in matching you to the hearing aids that are right for your level of hearing loss and they are individually programmed to ensure comfortable levels of sound are let through.

Now back to the “Hearing in a Box” – Why would you want to have an aid shipped to you via mail that you are going to wear and just HOPE it meets your hearing needs? The ability to turn them up and down will not fix most difficulties, and they can end up being even more uncomfortable than before. This is usually why they get put in a drawer to gather dust.


What if you need to mail them back?

Ordering online might at first seem very convenient, but if you need to return them it can quickly become very time consuming and costly.

You are likely to save more time with a “get it right fist time” approach. You want to make sure your investment is going to get the return you desire – improved hearing!

Take a look at some of these reviews from customers of the “Hearing in a Box” service:

“Communication after ordering was extremely poor. No email confirmation after ordering. Contact information was confusing or missing. I got an email saying shipping was to be by USPS. The Same email gave me a FedEx tracking number but it was wrong. I created an account online but it had no record of my order.”

The price was great but it was uncomfortable for my mother. I returned it in exchange for a different one and am still waiting for that.”

“Terrible. Four or five emails, and several phone calls not returned. I requested the Qleaf sample and to this day have not received it. Been about four weeks of trying to get it. So today I purchased a set of aids from a local provider.”


Price is not what it seems

Consider this:

Double the cost advertised if you require aids for both ears.

The price advertised is usually with just one set of batteries that are going to last you around 3-5 days. So if you are going to be using your hearing aid a lot, add in the cost of batteries at around $60 per aid, per year.

The added frustration with lack of aftercare. When working with a hearing specialist like Celestial Hearing, we will show you how to care for the device for prolonged life, saving you money in the long-term. Not only that, we’re always on hand should you need any support.


Here at Celestial, we have so many people come to us with their old hearing aids and they don’t like the way they sound, OR they don’t even wear them at all because they were never programmed correctly for their specific hearing loss.  Some of the mail order suppliers may ask for a hearing evaluation, but that does not mean the hearing aid is going to give you what you need in order to hear to the best of your ability, in many situations.

Here at Celestial Hearing, we have hearing aids for as low as $899 each. With choices of 1, 2 or 3 years’ parts and labor warranty, and no-charge programming/adjusting/cleaning for the entire life of the aids.

Not only that, you get a personalized service with special attention from Regina and I, to ensure your hearing aids are meeting your needs. Get in touch on (575) 915-1112 or book an appointment today.